Advocacy and support services
At Pawsitive Action Leeds CIC, we understand that navigating systems, policies, and institutions can be exhausting, especially when you are disabled, neurodivergent, LGBTQ+, or an assistance dog handler. Our advocacy service exists to help reduce those barriers and ensure your rights, needs, and lived experiences are taken seriously.
We offer practical, person-centred advocacy support, working alongside you rather than speaking over you.
What We Can Help With
Our advocacy support may include help with:
Assistance dog access issues:
- Refusals in shops, venues, housing, taxis, or public services
- Challenging unlawful policies or misinformation
- Support drafting complaints or escalation letters
Workplace advocacy:
- Requesting and negotiating reasonable adjustments
- Support with Access to Work evidence
- Advocacy around disability discrimination or policy barriers
University, college, and education settings:
- Reasonable adjustment requests
- Support with disability services, complaints, or appeals
- Assistance dog access within educational environments
Taxi and transport complaints:
- Assistance dog refusals
- Equality Act–based complaints and follow-ups
- Support with local authority or licensing complaints
Benefits and welfare support:
- Support preparing for PIP tribunals or appeals
- Evidence letters and impact statements (where appropriate)
- Understanding reasonable adjustments during assessments
Policy and systemic challenges:
- Challenging inaccessible or discriminatory policies
- Advocacy letters grounded in lived experience and law
- Support escalating concerns to organisations or regulators
How We Work
- We are trauma-informed, disability-led, and non-judgmental
- We prioritise accessibility, clear communication, and consent
- We work at your pace and within your energy limits
- We can support via written advocacy, guidance, or structured conversations
We do not replace legal advice, but we can help you understand your options, prepare evidence, and advocate confidently within existing systems.
Pricing & Donations
Our advocacy service is donation-based, depending on:
- Current workload and capacity
- The complexity and time required
- Your personal circumstances
This allows us to keep advocacy as accessible as possible while remaining sustainable as a small community organisation. No one will be pressured to donate, and we are always transparent about what we can offer.
Who This Service Is For
- Disabled and neurodivergent people
- Assistance dog handlers and owner-trainers
- People facing access barriers or discrimination
- Those who need support navigating complex systems
If you’re unsure whether we can help, you’re welcome to get in touch; we’ll always be honest about what support we can offer and where a referral elsewhere may be more appropriate.
Advocacy and support services
At Pawsitive Action Leeds CIC, we understand that navigating systems, policies, and institutions can be exhausting, especially when you are disabled, neurodivergent, LGBTQ+, or an assistance dog handler. Our advocacy service exists to help reduce those barriers and ensure your rights, needs, and lived experiences are taken seriously.
We offer practical, person-centred advocacy support, working alongside you rather than speaking over you.
What We Can Help With
Our advocacy support may include help with:
Assistance dog access issues:
- Refusals in shops, venues, housing, taxis, or public services
- Challenging unlawful policies or misinformation
- Support drafting complaints or escalation letters
Workplace advocacy:
- Requesting and negotiating reasonable adjustments
- Support with Access to Work evidence
- Advocacy around disability discrimination or policy barriers
University, college, and education settings:
- Reasonable adjustment requests
- Support with disability services, complaints, or appeals
- Assistance dog access within educational environments
Taxi and transport complaints:
- Assistance dog refusals
- Equality Act–based complaints and follow-ups
- Support with local authority or licensing complaints
Benefits and welfare support:
- Support preparing for PIP tribunals or appeals
- Evidence letters and impact statements (where appropriate)
- Understanding reasonable adjustments during assessments
Policy and systemic challenges:
- Challenging inaccessible or discriminatory policies
- Advocacy letters grounded in lived experience and law
- Support escalating concerns to organisations or regulators
How We Work
- We are trauma-informed, disability-led, and non-judgmental
- We prioritise accessibility, clear communication, and consent
- We work at your pace and within your energy limits
- We can support via written advocacy, guidance, or structured conversations
We do not replace legal advice, but we can help you understand your options, prepare evidence, and advocate confidently within existing systems.
Pricing & Donations
Our advocacy service is donation-based, depending on:
- Current workload and capacity
- The complexity and time required
- Your personal circumstances
This allows us to keep advocacy as accessible as possible while remaining sustainable as a small community organisation. No one will be pressured to donate, and we are always transparent about what we can offer.
Who This Service Is For
- Disabled and neurodivergent people
- Assistance dog handlers and owner-trainers
- People facing access barriers or discrimination
- Those who need support navigating complex systems
If you’re unsure whether we can help, you’re welcome to get in touch; we’ll always be honest about what support we can offer and where a referral elsewhere may be more appropriate.